INTERESTED IN AN ORGANIZED, EFFICIENT, LOW COST TECHNICAL SERVICE?

 

Connect your office with field technicians in order to get a better service planning and to reduce costs, paper, payment deadlines, etc.

 

Work orders, maintenance services, workers tracking, etc.

Management and service planning of field technicians

Benefits:

  • Increase of service level
  • Control of the technicians' activities
  • Better assistance planning
  • Increase of productivity
  • Reduction of errors and administrative costs
  • Reduction of travelling costs
  • Increase in the number of services per technician
  • Shorter customer payment period
  • Immediate control of the technician's activities
  • Reduction in the number and duration of telephone calls

Functionalities:

SatMobile  offers many features to meet the needs of Field Technical Service in any activity sector

In office:

  • Planning and assignment of Service Orders
  • Service contracts
  • Viewing of technicians localization and route on a map by means of GPS
  • Follow-up reports: working hours, travel hours, mileage
  • Print outs of Work Orders in pdf e-mailed to the customer
  • Creation of maintenance checklist templates

On field:

  • List of assigned services
  • Acceptance or rejection of a service
  • Work Reports with spare parts, worked hours, attached photographs, maintenance checklists and customer signature
  • Turn-by-turn navigation will show you directions and use real-time traffic information
  • Record of Work Reports
  • Notifications with head office
  • Offers and spare parts orders

SatMobile will help you improve processes, saving you time and money

Este sitio web utiliza cookies para que usted tenga la mejor experiencia de usuario. Si continúa navegando está dando su consentimiento para la aceptación de las mencionadas cookies y la aceptación de nuestra política de cookies, pinche el enlace para mayor información.

ACEPTAR
Aviso de cookies